Refund Policies

Refund Policy for Apollogroup4k

At Apollogroup4k, we strive to provide our customers with a satisfactory experience. This Refund Policy outlines our guidelines regarding refunds for purchases made on our website.

Eligibility for Refunds:

  • Refunds may be requested for certain purchases made on Apollogroup4k, including subscription plans or one-time purchases, subject to the terms and conditions outlined in this policy.
  • To be eligible for a refund, customers must adhere to any applicable cancellation deadlines and meet the criteria specified for each type of purchase.

Subscription Plans:

  • Customers who have subscribed to a recurring subscription plan may be eligible for a refund within a specified timeframe, typically within the first 30 days of the subscription term.
  • Refund requests for subscription plans will only be honored if the customer has not used the service beyond a reasonable trial period and has not violated our terms of service.

One-Time Purchases:

  • Customers who have made one-time purchases, such as individual content packages or premium features, may be eligible for a refund within a specified timeframe, typically within 14 days of purchase.
  • Refunds for one-time purchases will only be processed if the purchased content or feature has not been accessed or used by the customer.

Refund Process:

  • To request a refund, customers must contact our customer support team at contact@apollogroup4k.com and provide details of their purchase, including order number and reason for the refund request.
  • Refund requests will be reviewed on a case-by-case basis, and decisions will be made at the discretion of Apollogroup4k.
  • If a refund is approved, the refunded amount will be credited back to the original payment method used for the purchase within a reasonable timeframe.

Non-Refundable Items: Certain items or services may not be eligible for refunds, including but not limited to:

  • Services already rendered or accessed by the customer.
  • Digital content that has been downloaded or streamed.
  • Customized or personalized services.
  • Any exceptions to this policy will be clearly communicated to customers at the time of purchase.

Changes to this Refund Policy:

  • Apollogroup4k reserves the right to update or modify this Refund Policy at any time without prior notice. Customers will be notified of any changes via email or by posting the updated policy on our website.
  • By making a purchase on Apollogroup4k, customers agree to abide by the terms of this Refund Policy. If customers have any questions or concerns regarding refunds, they can contact our customer support team for assistance.